VENYA MEDICAL SPA PRIVACY POLICY

Last Updated: April 30, 2026

Venya Medical Spa (“Venya,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us online, request information, sign up for communications, or interact with us through our website.

This Privacy Policy applies to general website use and online communications. It does not replace our HIPAA Notice of Privacy Practices, which explains how protected health information may be used and disclosed in connection with patient care, treatment, payment, and healthcare operations.



For medical records, treatment-related information, and protected health information, please refer to our HIPAA Notice of Privacy Practices.

We may collect personal information that you voluntarily provide when you interact with our website or contact us.

This may include:

• Name
• Email address
• Phone number
• Appointment inquiry details
• Message content submitted through contact forms
• Newsletter or communication preferences
• Other information you choose to provide

We may also collect limited technical information automatically when you visit our website, including:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on the website
• Referring website or source
• General location information based on your device or browser

This information helps us understand how visitors use our website and improve the user experience.

Venya uses Jane App, a third-party scheduling and practice management platform, to support appointment booking, intake, patient communications, and patient record management.

Information submitted through Jane App is handled through Jane’s platform and is subject to Jane’s applicable privacy and security practices.

Medical, treatment-related, or health-related information should only be submitted through approved patient communication channels, such as Jane App, secure intake forms, phone, or other methods Venya provides for patient care.

Our general website contact forms are not intended for detailed medical information, protected health information, or urgent medical concerns.

Venya provides medical spa and aesthetic services that may involve health-related information.

When information qualifies as protected health information under applicable healthcare privacy laws, it is handled according to our HIPAA Notice of Privacy Practices and other applicable legal requirements.

This Privacy Policy is intended to explain how we handle general website and business information. It is not a substitute for Venya’s HIPAA Notice of Privacy Practices.



Please do not submit sensitive medical details, treatment history, photographs, medication information, or urgent health concerns through general website forms.

Our website may use cookies, pixels, analytics tools, and similar technologies to help us understand website traffic and improve performance.



These tools may collect information such as:

• Pages viewed
• Links clicked
• Time spent on pages
• Device and browser information
• General traffic source

You can adjust your browser settings to block or limit cookies. Some website features may not function properly if cookies are disabled.

We may use analytics and advertising tools to understand how visitors find and use our website and to improve our marketing efforts.



These tools may include services such as Google Analytics, website tracking pixels, or similar platforms.

These tools help us measure website performance, understand visitor behavior, and improve the relevance of our communications. We do not intentionally use these tools to collect protected health information.

If you sign up for emails, newsletters, promotions, or updates, we may use your contact information to send communications related to Venya’s services, offers, announcements, or educational content.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us directly.



Even if you opt out of marketing emails, we may still send non-marketing communications related to appointments, transactions, policies, or services.

We do not sell your personal information.



We may share limited information with trusted third-party service providers who help us operate our business and website, such as:

• Website hosting providers
• Scheduling and practice management platforms
• Email marketing platforms
• Analytics providers
• Advertising platforms
• Payment or administrative service providers
• Professional advisors, such as legal or compliance support

We may also disclose information if required to do so by law, regulation, legal process, court order, or government request.

We require service providers to use information only as needed to provide services to Venya and to handle information responsibly.

Our website may contain links to third-party websites, platforms, or services, including booking, payment, social media, or external resources.



We are not responsible for the privacy practices, security, or content of third-party websites or platforms. We encourage you to review their privacy policies before submitting information.

We use reasonable administrative, technical, and physical safeguards to help protect the information we collect.

However, no website, email system, online platform, or method of electronic transmission is completely secure. We cannot guarantee absolute security of information submitted online.

For sensitive medical or treatment-related information, please use the secure communication methods provided by Venya.

You may contact us to request that we:

• Update your contact information
• Correct inaccurate information
• Remove you from marketing communications
• Delete certain information, where legally permitted
• Provide information about how your personal information is used

Some requests may be limited by legal, medical, regulatory, or business recordkeeping requirements.

Depending on applicable law and your relationship with Venya, Oregon residents may have certain rights regarding their personal information, including the right to request access, correction, deletion, or information about how personal data is used.

Oregon’s Consumer Privacy Act applies to certain businesses based on the amount of personal data they control or process. If Venya is required to comply with specific Oregon privacy law obligations, we will respond to applicable requests in accordance with those requirements.



To submit a privacy-related request, please contact us using the information listed at the end of this Privacy Policy.

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children through our website.



Services for minors, when available, require appropriate parent or guardian involvement and consent.

Our website and general contact forms are not intended for urgent medical concerns, emergencies, or time-sensitive health-related communication.

If you are experiencing a medical emergency, call 911 or seek immediate medical attention.

For appointment-specific or treatment-related questions, please contact Venya directly by phone or through the approved patient communication method provided to you.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised updated date.

Your continued use of the website after changes are posted means you acknowledge the updated Privacy Policy.

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Venya Medical Spa
933 NW 25th Ave.
Portland, OR 97210

Phone: (503) 444-9294
Email: info@venyamed.com